Full Money Back Guarantee
Our 100% Satisfaction
Guarantee
Our guarantee policy is very
simple....... We want you to be very happy with your
tapestries from us!
If you are not completely satisfied
with your tapestry purchase, just let us know by email
and you can return it to us for a full refund within
30 days of the date your tapestry was received by you.
This gives you the opportunity to be certain that you
love your purchase! We do not charge any restocking
fees, return fees, or fees of any kind for items
returned within 30 days of receiving your shipment. The only
expense to you is the cost of your return shipping, which
is usually minimal.
All items received after 30 days
of your shipment arriving to your address but within 6
months, will be accepted for refund but will incur a
20% restocking fee that is deducted from your refund
amount. In fairness to all of our customers the
same, we do not waive this 20% restocking fee for late
returns for any reason. We will however, allow the
late return of a purchased item with the restocking
fee applied.
We choose to offer only high
quality products to our customers. This allows
us to give you a return policy that is very generous
and flexible because our customers are almost always
impressed with their tapestry purchases. We
rarely ever have tapestries returned to us.
If you need to return a tapestry,
please notify us at:
Service@RealTapestry.com before you return ship
the tapestry and any accessories to us. We will then
send you a confirmation email with instructions for
return shipping.
We strive to make your shopping
experience with RealTapestry a pleasant one! |
